Privacy Policy

Last updated: 1 December 2025

We take your privacy seriously. This policy explains in plain terms what personal data we collect, why we need it, how we use it, and what rights you have.

1. Who We Are
RD Elevate AB (“we”, “our”, “us”) operates this website under the brand name crystallinaminum™ and acts as the data controller for all personal information processed through this store.
Our store is hosted by Shopify Inc., which processes certain data on our behalf. For details on Shopify’s data practices, visit: https://www.shopify.com/legal/privacy

2. Information We Collect
We collect personal information you provide directly, including:
• name, address, email, phone number
• payment information (securely processed by our payment partners)
• order details and account information
• communications you send us

We also collect technical data such as IP address, device information, cookies, and browsing behaviour.
We do not sell personal data. All information is collected to operate our store, fulfil orders, and comply with legal obligations.

3. How We Use Your Information
We process data under the EU General Data Protection Regulation (GDPR) based on contract performance, legal obligations, and legitimate interests.
We use your information to:
• process payments and deliver orders
• provide customer support
• send essential order notifications
• maintain and improve site functionality
• send optional marketing emails if you have opted in
• prevent fraud and ensure security
• meet EU and Swedish tax and accounting requirements

You may unsubscribe from marketing emails at any time through the provided link.

4. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our website. Cookies are used for:
• essential functions such as cart, checkout, and account login
• performance and analytics to monitor site usage
• security and fraud prevention
• remembering preferences such as language or currency
• optional marketing and advertising (only if you consent)

Essential cookies are required for the website to function and are always active.
Non-essential cookies are used only with your consent, as required by GDPR and the EU ePrivacy Directive.
You can adjust your cookie settings through your browser at any time.

5. Sharing of Information
We share personal data only with service providers necessary to run our store, including:
• Shopify (platform hosting and infrastructure)
• payment processors such as PayPal, Klarna, or Stripe
• shipping carriers and logistics partners
• IT and analytics providers supporting website functionality

All partners operate under GDPR-compliant agreements and process data only on our instructions.

6. Data Retention and Security
We retain personal data only for as long as needed to provide our services and meet legal obligations.
Data is stored securely on Shopify’s servers using encryption and industry-standard security measures.
While no online service can guarantee absolute security, we implement strict protective measures.

7. Your Rights
If you are located in the EU or UK, you have the right to:
• access your personal data
• request correction or deletion
• restrict or object to certain processing
• withdraw consent to non-essential cookies or marketing

To exercise your rights, contact rdelevate@outlook.com.
If you believe your data has been mismanaged, you may contact the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten): https://www.imy.se

8. International Transfers
Shopify may store and process data outside the EU/EEA, including in Canada and the USA.
All transfers follow the EU Commission’s Standard Contractual Clauses (SCCs) to ensure adequate protection.

9. Minors
This store is intended for customers aged 18 or older. We do not knowingly collect data from minors.

10. Contact
RD Elevate AB
Mandolingatan 5
421 40 Västra Frölunda, Sweden
Email: rdelevateab@outlook.com

11. Policy Updates
This policy may be updated as needed.
The latest version will always appear here, and continued use of the website means acceptance of any updates.